BUSE Software Development, operating under the Innovation Hub, focuses on designing and delivering research-driven digital solutions that address real institutional and community challenges. The unit develops systems such as Chiringa, an evidence-based monitoring and evaluation platform; CityPin Pro, a fault-reporting system that enables precise identification of service issues; Titus, an AI model built to understand Zimbabwean vernacular languages; a comprehensive E-HR System; and MUSEDI Expert, a municipal service delivery indexing and feedback platform that uses ratings and AI tools to assess and improve how services are received by communities. Through the application of artificial intelligence, data, and local context, BUSE Software Development transforms research into practical, inclusive, and impactful technologies that enhance service delivery, accountability, and informed decision-making.